Shoppers are voicing their frustration due to a modification that led to products showing incorrect sizing.
The popular resale platform has updated its measurement guidelines for female and kids' apparel without notifying all users about the change.
Digital Channels Reaction
Countless users and merchants are posting online claiming that product pages now present a modified sizing category compared to what was initially listed because of the remapping.
Vinted explained the updated approach better aligns with other platforms.
It has advised users to examine their items and manually change the size where appropriate, which has left users frustrated.
Measurement Approach Changes
Previously, the sizing featured numerical and alphabetical indicators, like S/8 or M/10.
The updated approach includes a letter with a size spectrum such as S/UK 8-10.
For certain items, the size labels have been reassigned - such as a large size was formerly size 12 but currently displays as UK 16-18.
Shopper Experiences
Frankie Bridger, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
A different member, located in Scotland, said garments she listed featuring size 14 markings were displaying on the service as size 20–22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she said.
Manual Updates
Charlotte Lunn, located in England, explained she became annoyed by the change as she had to manually change the measurements for "each individual item".
"For me this is particularly frustrating, since I have chronic health issues and Vinted sales have been crucial after experiencing income reduction," she stated.
Platform Context
The service features exceeding 100 million members, comprising 18 million UK members.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This represents another occasion when a surprising modification within the service has received backlash: previously, the service retracted a modification concerning shipment methods following member complaints.
